Shipping policy
HOW DO I KNOW WHEN MY ORDER HAS BEEN SHIPPED?
You will receive a confirmation email stating that your order has left our warehouse and is coming your way. If you have not received this email after 7 business days from the day you ordered, please contact our customer service team.
WHAT ARE THE SHIPPING COSTS?
shipping rates are set out by Australia post, however we may at our discretion choose to discount these rates at any time
EXPRESS POST: IS THERE A CUT-OFF TIME TO GET MY ORDER PROCESSED SAME DAY?
Express orders placed before 12pm AEST will be processed same day, Express orders that are placed after 12pm AEST will be processed next day. Standard shipping orders will be processed within 3 business days after the date of your order.
HOW LONG WILL SHIPPING TAKE?
ORDERS PLACED WITHIN AUSTRALIA:
Dispatch will take place within 3 business days after the date of your order. Delivery to Capital Cities can be between 3-8 business days, faster if the express option is chosen. Regional areas between 3-8 business days and some remote areas in Australia may take longer. Delivery times are not 100% guaranteed.
WHY DON’T YOU GUARANTEE SHIPPING DATES?
There are many external factors out of our control that can affect the date of a delivery. These include but are not limited to extreme weather conditions and delays with our shipping partners.
NOVEMBER FREE SHIPPING OFFER TERMS
- Free Shipping offer cannot be bundled with other discount codes
- Minimum spend of $60.00 AUD
- Only Applies to orders placed after 6/11/2023 through until 30/11/2023 ( subject to change at Only Socks discretion
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Australia Post Standard Post will be the primary chosen method of postage
- Only available for Australian addresses ( no international orders are eligible)